FAQ's
Your Questions Answered
Explore our FAQ section for the information you need. Whether you have questions about our keychains, jewelry, or other products, we are here to help.
Common Questions
Got a question? We probably have the answer right here.
How long will my order take to arrive?
Most orders are processed within 1–2 business days and delivered within 5–7 business days. You’ll receive a tracking number as soon as your order ships so you always know where it is.
Can I change or cancel my order after placing it?
We move quickly to get orders out the door, but if you need to make a change, contact us as soon as possible and we’ll do our best to help before it ships.
What's your return policy?
We want you to love what you ordered. If something isn’t right, you have 30 days from delivery to return it for a full refund or exchange.
What if my item arrived damaged or wrong?
That’s on us and we’ll fix it right away. Reach out to our team with your order number and a photo and we’ll send a replacement or issue a refund — whichever you prefer.
What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal, for a fast, secure checkout.